Hi there! I’m a New York based technical writer working at Google, supporting the help center for products with a global impact.
My role as a technical writer includes producing user-friendly, accessible content. To do this, I work closely with the product managers and engineers who support the product. I work with user experience specialists to understand the end users to create the content they actually need, instead of the content we think they need.
Before I was a technical writer, I was a web engineer, a digital marketer, a social media strategist, and a digital video editor. I’ve worked in tiny startups, small non-profits, and in large corporations. I’ve taught colleagues complex processes (how to use programming frameworks, such as Terraform) and simple processes (how to tweet).
Interested in having me speak at an event or in your classroom? Let’s chat.