Hi there! I’m a New York based technical writer working at Google, supporting the help center for products with a global impact.
My role as a technical writer includes producing user-friendly, accessible content. To do this, I work closely with the product managers and engineers who support the product. I work with user experience specialists to understand the end users to create the content they actually need, instead of the content we think they need.
Before I was a technical writer, I was a web engineer, a digital marketer, a social media strategist, and a digital video editor. I’ve worked in tiny startups, small non-profits, and in large corporations. I’ve taught colleagues complex processes (how to use programming frameworks, such as Terraform) and simple processes (how to tweet).
I also speak at conferences about technical writing. Interested in having me speak at an event or in your classroom? Let’s chat.